How To Set Up Facetime Over Cellular At&t

For the almost part, iOS apps work every bit intended or can be fixed with a quick restart. But, that's not quite always the instance. Sometimes, like when your FaceTime isn't working or is non available, yous have to look to more involved solutions.

Don't worry, we'll brand fixing FaceTime every bit easy every bit it can be. Hither's what to do if your FaceTime is not working on your iPhone or iPad.

Why is FaceTime not working on your iPhone?: The basics
x Fixes to resolve the FaceTime not working outcome on iPhone

Why is FaceTime not working on your iPhone?: The basics

Earlier we head into the solutions, reviewing some common FaceTime-breaking culprits may tell you what you demand to know.

Wrong Apple tree ID or phone number

Firstly, make sure y'all have the correct Apple tree ID or telephone number selected under Settings → FaceTime. Roll downward to YOU Tin can BE REACHED Past FACETIME AT and check that your ID and number are checked.

Incorrect Apple ID or phone number on iPhone

If you tin't encounter your Apple ID or phone number, at that place are a few things you tin do:

Make sure you're running the latest version of iOS. More on this under solution 7.
Make sure you lot've correctly set up your telephone number. Head to Settings → iMessage and make certain iMessage is toggled on. Then, under Send & Receive, tap Use your Apple ID for iMessage if you run into it. Otherwise, brand certain your Apple tree ID and phone number have cheque marks next to them. Ensure your ID and number are also checked off under Settings → FaceTime.
Endeavor signing out of FaceTime on all of your Apple devices, such as your MacBook or iPod Impact. So, make sure y'all're signed into FaceTime on your iPhone or iPad and your Apple ID and phone number are checked.

Does FaceTime work in your country?

Make sure your country allows FaceTime calls. FaceTime isn't available in Saudi arabia, Pakistan, and the United Arab Emirates (including Dubai), excluding certain exceptions.

Device compatibility

These devices are able to employ FaceTime over Wi-Fi:

iPhone iv or later, iPad Pro (all models)
iPad two or subsequently, iPad mini (all models)
iPod touch 4th generation or later on (simply iPod touch fifth generation or afterward support FaceTime audio calling).

These devices are able to use FaceTime over Cellular Information (no Wi-Fi):

iPhone 4s or later
iPad Pro (all models)
iPad (tertiary generation or later)

Incompatible data plan

If the problem lies in using FaceTime over Cellular Information, outset check that Cellular Data is enabled for FaceTime under Settings → Cellular. Effort using Wi-Fi to make FaceTime calls in the rare case your data programme doesn't support them.

Now that you know some mutual causes, allow's take a look at how to prepare FaceTime when it's not working on your iPhone or iPad.

10 Fixes to resolve the FaceTime non working issue on iPhone

Restart your iPhone or iPad
Check out FaceTime's server status
Set Engagement and Time to Automatic
Examination your Wi-Fi connection
Sign out and back in to FaceTime
Try ejecting your iPhone's SIM carte du jour
Update your iOS software
Disable FaceTime Content Restrictions
Allow certain ports in your Firewall
Reset all settings on iPhone

1. Restart your iPhone or iPad

Restarting your iPhone or iPad follows a slightly different process based on its model (if it has a habitation button or not, etc.)

Cheque out how to restart your iPhone or iPad (all models).

ii. Check out FaceTime's server status

Head to Apple's Organization Status folio and check the status light next to FaceTime. If it's green, information technology'due south up and running. Otherwise, requite it some time to come back online.

3. Prepare Appointment and Time to Automated

This play tricks may be the reply to your problems. To set Appointment and Time to Automated, navigate to Settings → General → Date & Time. Toggle Gear up Automatically off and on again.

Ensure the iPhone has the correct date and time

4. Test your Wi-Fi connexion

Go to Settings → Wi-Fi and brand sure it'due south turned on. And then, make sure your Wi-Fi connexion is selected and connected. Open Safari or your browser of choice and head to apple.com; did information technology load up? Your Wi-Fi is working, but it might non be strong plenty to handle FaceTime video calls. This is probable the case if you ofttimes see poor connexion alerts during your calls.

5. Sign out and back in to FaceTime

Navigate to Settings → FaceTime. Toggle FaceTime off, then dorsum on once again. Make sure to sign out of FaceTime on your Mac also if yous have one.

Is FaceTime working? If not, head to the next solution.

six. Try ejecting your iPhone'southward SIM carte

It'due south worth noting that, while your SIM menu is out of your iPhone, y'all won't be able to receive texts or calls over Cellular Data.

Find the SIM tray on your iPhone. If you lot have an iPhone 4 or later, the SIM tray is on the right hand side, roughly in the center of the phone. If you have an iPhone 3GS or earlier, the SIM tray is on acme of the telephone.
Insert a paperclip into the slot to open the tray. Push in firmly to pop it out.
Remove the SIM card from the carrier by flipping it over.
Put the SIM bill of fare back in the tray, then reinsert the tray back into your iPhone until yous feel information technology click into place, flush with the side of the telephone.

7. Update your iOS software

Go to Settings → General → Software Update. If in that location's one bachelor, Download and Install it. Enter your passcode when prompted, and then permit your iDevice update. This is a very common set for a myriad of iOS issues.

If FaceTime is working as expected now, you're adept to go. Otherwise, try out the side by side prepare.

8. Disable FaceTime Content Restrictions

Head to Settings → Screen Time → Content & Privacy Restrictions → Allowed Apps. If Content & Privacy Restrictions is on, make sure FaceTime is allowed. FaceTime video and audio calls will exist unavailable otherwise.

9. Allow certain ports in your Firewall

If your network is protected by a firewall, you may have to do some extra heavy lifting to enable FaceTime on your iPhone. Cheque which ports you need to allow on Apple tree's back up site.

10. Reset all settings on iPhone

Used as a last ditch effort, resetting all settings on your iPhone may solve your trouble.

Note : Make sure to back up your iPhone before performing whatsoever large-scale measures such equally resetting all data.

Head to Settings → General → Transfer or Reset iPhone. Tap Reset, and so Reset All Settings. Enter your passcode, then tap Reset All Settings ane more time to confirm.

At present, check FaceTime to see if information technology works.

FAQs

Q. Why is my FaceTime call non connecting?

The showtime affair to bank check is whether you're using FaceTime over Wi-Fi or Cellular Data. Then, check your Wi-Fi connexion or Cellular Data availability. Try giving someone else a telephone call every bit well; it'due south possible your recipient'south net is the problem.

Q. Why is my FaceTime not working on my iPhone?

FaceTime can finish working for a number of reasons, as we've mentioned above. What really matters is getting information technology working, though; try some of the most common fixes, such as restarting your device, signing out and back into FaceTime, etc.

We hope you were able to become FaceTime working again with the help of these solutions! If you're still stuck, let united states know nigh your situation in the comments beneath and we'll practise our all-time to help yous out.

Exercise you take any other burning Apple tree related questions? We want to hear from you.

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